POLICIES
Payment Policy
We accept Visa, Mastercard, American Express, Debit, Cash and Cheques. Our fees are based on the current ODA Fee Guide. We are connected to insurance companies via high-speed internet. We will gladly help you to understand your policy.
Having dental insurance is a reason to smile but don’t let it limit the care you need or dictate your health. Most insurance policies will provide some, or all, reimbursement for most of your oral health needs but at times your basic oral health needs may exceed your insurance coverage. Our doctors will make treatment recommendations based on what is in your best interest to optimize your dental health.
No one likes a surprise when it’s time to pay, that is why we will explain all treatment and associated costs before proceeding with treatment. In addition, we can send pre-determinations to your insurance company before we proceed with treatment. You will be fully informed before having to consent to treatment.
Financing Options
We offer flexible payment plans for comprehensive dental work. Please inquire at your next appointment.
Cancellation Policy
We are happy to reserve appointment times for you to complete your necessary dental care. We understand that emergencies occur and schedules may change, but in order to be able to reserve times that suit your schedule, we require your commitment to the appointment times reserved for your care. We require 2 business days’ notice of changes to your appointment or a $75 fee may be applied. Please understand that our practice, like any other business, can only remain viable if patients are held accountable for the times we have reserved specifically for them to receive complete care.
